Shipping Info

Payments

Payments are processed securely through PayPal. You need not have an account, just any form of credit or debit card. None of the secret details are ever disclosed to us...simply your name, goodies and where they are to be sent.

Please make sure the address registered with PayPal is up to date as we are unable to replace or refund items sent to an outdated address.

 

Postage and Packaging...

All orders are sent within 48 hours of receiving cleared payment, but please note that there can be a delay from when the payment leaves your account to when it reaches us.

 

1st Class P&P - £2.25

2nd Class P&P - £2.05

UK Orders over £45.00 are sent FREE of charge as a special thank you!

International P&P - Europe - £6.00

International P&P - Rest of the World - £8.40

 

International customers are very welcome, please be aware of delays regarding your own country's customs etc


Please note all customs charges are the sole responsibility of the customer.


All orders are sent in glassine bags, wrapped with tissue paper and boxed as standard...

 

Returns
In the unlikely event that your items arrive damaged please contact us within 7 days of receipt and we will happily exchange or refund the item cost and cover the cost of the return postage plus the initial order postage costs.


If the items ordered are not suitable, again please contact us within 7 days of receipt and we will be happy to exchange or refund the item cost.

*Please note these returns need to be sent to us via a tracked delivery service at the customers cost.